by Robert (review from Airbnb)
My family and I had a great stay! The place was very clean. Pool was always ready to enjoy. Close to Universal where we went for several days.
Overall a wonderful vacation!
Response:
Thank you so much for your wonderful review Robert! We're thrilled that you and your family had a fantastic stay. It's great to hear that the house met your expectations and that you enjoyed the pool. We look forward to welcoming you back for another memorable vacation!
by Joe And Sara (review from Airbnb)
We enjoyed staying in Storey Lake. The amenities are great. The house was spacious and clean. The A/C works well!
Response:
Joe And Sara, we are thrilled to hear that you enjoyed your stay at Storey Lake and found the amenities, spaciousness, cleanliness, and A/C to your liking. We strive to provide our guests with top-notch accommodations and are pleased that you had a positive experience. Thank you for your kind words and choosing to stay with us.
by Frank (review from Airbnb)
The only problem we had was to entered to the gate, the barcode didn’t work
Response:
We apologize for the inconvenience you experienced with the gate barcode, Frank. Rest assured, we are looking into this issue to ensure it does not happen again.
Thank you for bringing this to our attention.
by Daysha (review from Airbnb)
Very beautiful place! We felt super comfortable and it was just like the pictures.
Response:
Daysha, thank you for sharing your experience! We are thrilled to hear that you found our property beautiful and that you felt comfortable during your stay. It means a lot to us that your expectations were met and that you enjoyed your time with us. We hope to welcome you back soon.
by Jason (review from Airbnb)
Great place and super responsive host.
Response:
Thank you for sharing your experience at our property, Jason. We are thrilled to hear that you found our place great and enjoyed the responsiveness of our team. Your positive feedback is truly appreciated, and we hope to welcome you back again in the future.
by Haydeli (review from Airbnb)
Taba bien en Limpieza. El lugar estaba muy bonito. Solo tuvimos el problema del acceso al condominium. Nos llevo más de una hora en la fila para poder entrar.
Response:
Lamentamos mucho la espera que experimentaste para acceder al condominio, solicitamos a nuestros huéspedes que nos proporcionaran la lista de nombres de las personas que se quedarían con nosotros con antelación para agilizar este proceso, por favor ten en cuenta que esto es para la seguridad de todos los huéspedes y que era temporada alta. Trabajaremos en mejorar el proceso de entrada para evitar demoras en el futuro. Gracias por tus comentarios sobre la limpieza y la apariencia hermosa del lugar. Esperamos que tu próxima visita sea mucho más fluida y que puedas disfrutar plenamente de tu estancia. Gracias, Haydeli.
by Talita (review from Airbnb)
Perfeita para nós! Casa muito agradável em localização privilegiada.
Response:
Ficamos muito contentes por saber que a casa atendeu às suas expectativas e que desfrutou da localização privilegiada. Esperamos recebê-la novamente em breve para mais momentos agradáveis. Muito obrigado, Talita!
by Margarita (review from Airbnb)
Good experience.
Response:
Thank you for sharing your positive experience, Margarita. We are thrilled to hear that your stay was enjoyable. Our team works hard to ensure all guests have a great experience. If you ever need anything in the future, please don't hesitate to reach out. Thank you again for choosing to stay with us.
by Andrea (review from Airbnb)
Excelente casa, localização e condomínio! Super indico
Response:
Ficamos muito satisfeitos ao saber que a casa, localização e condomínio atenderam às suas expectativas, Andrea! É sempre gratificante receber feedback positivo dos nossos hóspedes. Estamos felizes por ter desfrutado da sua estadia e esperamos recebê-la novamente no futuro. Obrigado pela recomendação!
by Wendy (review from Airbnb)
Our family of 6 just loved staying here. The place was spotless clean, the beds were super comfy and the complex was beautiful. Our pool was perfect, very private and lots of fun. Loved the waterpark with a huge pool, relaxing lazy river and water slides. The waterpark was also spotless clean. The location could not have been better with many amenities in the area, grocery stores and shopping are just a few minutes drive away. Disney was a short and easy drive. Parking was ample. The hosts are wonderful and always replied quickly and very helpful. I would not hesitate to stay here again and highly recommend.
Response:
Thank you for staying with us, Wendy. We are thrilled to hear that your family enjoyed our spotless accommodations, comfortable beds, and beautiful complex. It's fantastic to know that you made the most of our private pool and waterpark amenities. We appreciate your kind words about our location, amenities nearby, and our responsive team. We look forward to welcoming you back soon!
by Jesse (review from Airbnb)
The home is very clean, comfortably furnished, and nicely decorated. The kitchen was well-stocked and spacious. The Storey Lake amenities are very convenient. The pool at the house is small but cozy and refreshing after a long hot day. The upstairs laundry is super convenient. There's no driveway and street parking isn't permitted, but the guest parking is very close by and there were always plenty of spots available. It was convenient that the garbage was collected daily. Overall, the stay was lovely, the home was exactly as described, and the hosts are very responsive and accommodating. I would definitely recommend this home for vacationers!
Response:
Thank you for your glowing review, Jesse! We are delighted to hear that you enjoyed your stay and found our home and amenities to your liking. It is our top priority to ensure our guests have a comfortable and convenient experience. Your kind words are truly appreciated, and we look forward to hosting you again in the future!
by Joel (review from Airbnb)
Beautiful property conveniently located to the Disney parks. I highly recommend this place
Response:
Thank you for your kind words, Joel. We are thrilled to hear that you enjoyed your stay at our property and found it convenient for your visit to the Disney parks. We are happy to know that you highly recommend our place, and we appreciate your recommendation. We look forward to hosting you again in the future.
by Harper (review from Airbnb)
We really loved our stay at Dulce’s Airbnb! We loved that we were a short drive from grocery stores, restaurants, and not far from Disney! Overall very happy with our stay!
Response:
We are thrilled to hear that you enjoyed your stay at our Airbnb and found the location convenient for your needs. It's wonderful to know that you were pleased with the proximity to grocery stores, restaurants, and Disney. Thank you for choosing to stay with us, Harper.
by Valentina (review from Airbnb)
La casa estuvo tal cual lo indicaba la descripción, el barrio muy tranquilo y muy cerca de las principales atracciones. Los anfitriones estuvieron atentos a todo momento ante cualquier inquietud. La casa es grande y espaciosa, ideal para familias grandes!
Response:
Estimada Valentina, Agradecemos sus comentarios positivos sobre su estancia en nuestra propiedad, nos complace saber que cumplimos con sus expectativas y que disfrutaron de la amplitud y comodidad de la casa, así como de la ubicación tranquila y cercana a las atracciones. Agradecemos su preferencia y esperamos darles la bienvenida nuevamente en el futuro.
by Nairoby (review from Airbnb)
Welcoming hosts + clean space!
Response:
Thank you for sharing your experience, Nairoby. We truly appreciate your kind words about our welcoming team and clean space. It's our top priority to provide a comfortable stay for our guests. Your positive feedback means a lot to us. We look forward to welcoming you back soon!
Great House, Great Location!
by Joshua (review from Booking)
The location being 15-20 minutes from the resorts, it seemed like everything was only ever 20 minutes drive.
The hosts really made it, we were able to contact them and they were very responsive to all requests. There was a lot to rave about, the amenities within the community were great, the feeling of security, the ease of communication etc. all excellent.
If I was nitpicking the living area was not the most comfortable for the evenings. We had a couple of hurricane related issues with the property/community but this cannot be held against anyone, and all of them were fixed extremely quickly.
Response:
Thank you for sharing your experience, Joshua. We appreciate your feedback and are glad to hear you enjoyed the amenities and felt secure in the community. We will take your comments about the living area into consideration for future improvements, and thank you for understand that we try our best to help our guest during the hurricane. Thank you for choosing to stay with us.
by Mildred (review from Airbnb)
The host was very attentive and responsive. We had a great stay.
Response:
Thank you for sharing your experience, Mildred. We are pleased to hear that our team was able to provide you with attentive and responsive service throughout your stay. Our team strives to ensure that all guests have a great experience, and we appreciate your kind feedback. Thank you again for choosing to stay with us.
by Jessica (review from Airbnb)
We had a wonderful time!
Response:
We are thrilled to hear that you had a wonderful time during your stay at our property, Jessica. It's always great to receive positive feedback from our guests. We are continuously working to make sure all our guests have an enjoyable experience. Thank you for sharing your experience with us!
by Maiane (review from Airbnb)
Tivemos uma boa estadia. Tivemos alguns problemas mas a equipe de Dulce foi muito prestativa e sempre respondia com muita agilidade. Eu trocaria apenas a equipe de limpeza, alguns cômodos da casa ficaram a desejar.
Response:
Pedimos desculpa pelos inconvenientes durante a sua estadia, Maiane. Obrigado por realçar a simpatia da nossa equipa. Tomaremos medidas para melhorar a qualidade do serviço de limpeza assim que nos reportar esta situação queremos enviar a equipa de limpeza novamente para resolver este inconveniente mas compreendemos que um dos seus hóspedes não se estava a sentir bem, por isso teve que os cancelar. Valorizamos o seu feedback e esperamos recebê-lo novamente em breve.
by German (review from Airbnb)
We really enjoyed our stay! The location was perfect, and the service was excellent. Highly recommended!
Response:
We are delighted to hear that you really enjoyed your stay at our property, German! It's great to know that our perfect location and excellent service added to your experience. Thank you for highly recommending us!
