by China (review from Airbnb)
My family had such a wonderful time. The place was awesome the host was very nice and responsive. It was very very clean and spacious . Can’t wait to return .
Response:
Hello China, we are thrilled to hear that you and your family had such a wonderful time at our property. Thank you for your kind words about the cleanliness, spaciousness, and our responsive team. We are glad you enjoyed your stay and can't wait to welcome you back in the future.
by Maria (review from Airbnb)
Location was great! close to all parks, and even has 2 big pools with lazy rivers & water slides. The home itself was nice, the only downfall is that we had 2 toddlers, and they just kept bumping their heads on the glass dining table. I didn't realize this would be an issue before I booked, so 100% my fault. It would've also been nice to have stair baby gates. I will have to say, the line at the entrance of the community, is super long in the evenings which usually adds 10-15 minutes to your route. Other than that, home was great!
by Xaver (review from Airbnb)
Sehr gerne wieder
Response:
Vielen Dank, Xaver, für Ihr freundliches Feedback. Wir freuen uns, dass Sie mit Ihrem Aufenthalt zufrieden waren und gerne wiederkommen möchten. Ihre Zufriedenheit ist unsere oberste Priorität, und wir werden weiterhin unser Bestes tun, um Ihnen einen angenehmen Aufenthalt zu bieten. Wir freuen uns darauf, Sie wieder bei uns begrüßen zu dürfen.
by Laura (review from Airbnb)
We stayed here for 2 weeks with our 6 year old and 3 year old. The house was just as described. It was very central to Disney. It took us 15/20 minutes max any day we went and no major traffic. It’s also near to a lot of restaurants and shops. The pool area is well maintained and ideal for the kids ages. The beds were extremely comfortable which isn’t always the case in rentals.
We had paid extra to have a stair gate but it wasn’t there on arrival. I reached out via message and they had the stair gate delivered the following morning so the customer service was excellent. I would definitely recommend this rental and hope to be back again next year.
Thanks for a great stay!
Response:
Thank you for your kind words, Laura. We are delighted to hear that you and your family enjoyed your stay at our rental property. We are glad that the location, amenities, and customer service met your expectations. Your feedback is valued, and we look forward to welcoming you back next year for another wonderful stay.
by Janitza (review from Airbnb)
Great place to stay for a quick get away. But had unrealistic charges for warming up the pool and the use of the grill.
Response:
We appreciate your feedback, Janitza. We apologize for any inconvenience caused by the charges for warming up the pool and grill use, those are extra services that we offer to our guests, they are optional the information is on the listing we regreat if you missed that information. We will take your comments into consideration for future improvements. Thank you for choosing to stay with us for your quick getaway.
by Mui (review from Airbnb)
Great place to stay off property for our trip to Disney. The location was great to not have to access I-4 and be stuck in traffic on our park days. We survived hurricane Milton without flooding or loss of power (internet was spotty) so we are grateful.
The unit was spotless. We have nothing to complain about. Just one thing to consider is that if you’re coming back late from the parks, the traffic gets super backed up trying to get through the gate. We were stuck outside the gate for almost 40 minutes and the only way we even got through was because my father-in-law had to aggressively drive into the right lane. Other resort guests were riding on the wrong side of the road and skipping in line. It’s a total mess. We had two toddlers ready to go to bed and very cranky waiting to get through the gate. Overall we enjoyed our stay!
Response:
Thank you for your feedback, Mui. We appreciate your positive review and are delighted to hear that you enjoyed your stay with us. We apologize for the inconvenience you faced at the gate entrance and thank you for understand that this is on peak hours and for the safety of all the guests. We value your input and hope to welcome you back for a smoother experience. Thank you for choosing to stay with us.
by David (review from Airbnb)
Hosts communicated well, we needed more towels and those were brought the next morning. We had an issue with the internet but that was corrected by their provider as soon as possible and was beyond the control of the hosts. Frustrating but understandable. Overall I would recommend staying here.
Response:
David, we appreciate your understanding regarding the internet issue, the hurricane caused some damages and are glad it was resolved promptly. Providing a comfortable stay is our top priority, and we are delighted to hear that you would recommend staying with us. Thank you for your feedback and for choosing to stay at our property.
by Kelly (review from Airbnb)
Loved staying here! Nice gated community. Close to the parks. Host was very responsive and prompt communication. Loved the private pool. We would love to come back!
Response:
We are thrilled to hear that you had a wonderful stay at our property, Kelly! We are delighted that you enjoyed the gated community, proximity to the parks, and the private pool. We appreciate your kind words about our prompt communication. It would be our pleasure to welcome you back anytime!
by Julia (review from Airbnb)
We enjoyed our stay.
House was as described and what we expected.
Easy to find and parking.
Super quick response time when we needed something.
Clubhouse was enjoyable.
Response:
Thank you for your kind words, Julia! We are thrilled to hear that you enjoyed your stay and that the house met your expectations. We are pleased that you found the location convenient and our response time quick. We are glad you had a great time at the clubhouse as well. We appreciate your feedback and hope to welcome you back soon! Julia.
by Jonathan (review from Airbnb)
Zero complaints, hosts were attentive, area is safe, and tons of amenities !
Response:
Jonathan, thank you for your fantastic review! We are thrilled to hear that you had a wonderful experience at our property. Our team works hard to ensure our guests feel safe and well-taken care of. We are glad you enjoyed the amenities as well. We look forward to welcoming you back in the future.
by Yvonne (review from Airbnb)
The home was very beautiful, very clean, And spacious. There was more in the home than we expected, and it matched description. The host was very responsive and helpful. We will definitely save this home as a favorite for our next trip to Orlando.
Response:
Thank you for sharing your wonderful experience at our beautiful, clean, and spacious home in Orlando, Yvonne. We are delighted to hear that the home exceeded your expectations and that our team was responsive and helpful during your stay. We look forward to hosting you again on your next trip.
by Thiago (review from Airbnb)
Foram dias inesquecíveis em família! A casa é otima, limpa, cozinha equipada. Suficiente para 3 famílias.
Response:
Ficamos muito felizes por saber que a sua estadia em família foi inesquecível e que a casa atendeu às vossas expectativas, proporcionando o conforto necessário para 3 famílias. É sempre gratificante receber feedback positivo e saber que contribuímos para momentos especiais. Obrigado, Thiago.
by Blanca (review from Airbnb)
Great place!
Response:
Thank you for your positive feedback, Blanca! We are thrilled to hear that you had a great experience at our property. Our team works hard to provide a welcoming environment for all our guests. We appreciate your kind words and look forward to hosting you again in the future.
by Johnese (review from Airbnb)
We really enjoyed our stay here! The pictures really didn’t do this place no justice, it was spacious, clean and my family had enough towels that the host provided. There were also enough cutlery, cookware and dishes for a my family and it was 8 of us. The check-in and check-out process was fast and easy! The host checked in to make sure everything was good on our end. We absolutely loved staying here! This will really be an option for us again! 10 out of 10!
Response:
Thank you, Johnese, for your glowing review! We're thrilled to hear that you and your family enjoyed your stay with us. It's fantastic to know that the space, cleanliness, and amenities exceeded your expectations. We strive to provide excellent service, and we look forward to welcoming you back again in the future.
by Karla (review from Airbnb)
excelente servicio
Response:
Nos complace enormemente saber que tuvo una excelente experiencia durante su estancia. Nuestro equipo trabaja duro todos los días para garantizar un servicio de calidad y sus comentarios positivos son muy apreciados. Gracias, Karla.
by Alexea (review from Airbnb)
Honest review: AMAZING!!!!
This was my 1st time using Airbnb and I’m so glad it was with Dulce!! Dulce and her team were very nice and made this whole process SUPER easy! They communicated with me the entire time. Responded very quickly to my messages.
The location was just as described in the text and pictures. The location was quiet and perfect. Plenty of beautiful scenery and amenities. The townhome was VERY clean, had every supply you could think of available which really made it feel like a home away from home!
If you get an opportunity to book with Dulce take it you won’t be disappointed!
Response:
Thank you for sharing your experience, Alexea! We are thrilled to hear that you enjoyed your stay at our property and that our team could make your first Airbnb experience a memorable one. It's wonderful to hear that you found the location perfect, the townhome clean, and the supply availability convenient. We hope to host you again soon! Alexea.
by Carina (review from Airbnb)
Ficamos 13 dias e amamos as acomodações, o condomínio é super bem localizado e a casa uma graça. Se puder colocar uma sugestão e panos de prato rs o restante era tudo perfeito.
Response:
Estamos muito felizes por saber que gostaram das acomodações e da localização privilegiada do nosso condomínio. Sempre incentivamos os nossos hóspedes a dizer-nos do que necessitam durante a sua estadia para os podermos ajudar. Gostaríamos de lhe trazer alguns panos de cozinha adicionais enquanto estivesse connosco. Obrigada por partilhar a sua experiência positiva, Carina.
by Emily (review from Airbnb)
I had an amazing stay! I was there for a volleyball tournament with my team. Amazing house and very spacious. Dulce and her team were so responsive to any questions that we had. Will definitely book again next time I’m in Orlando.
by Samir (review from Airbnb)
Nice
by Zhifang (review from Airbnb)
Very responsive host. Place is sparkling clean.
Response:
hank you for your kind feedback, Zhifang. We strive to maintain high levels of cleanliness and respond promptly to our guests' needs. Your positive comments motivate us to continue providing exceptional service. We look forward to hosting you again in the future.