by Christina (review from Airbnb)
This is our second time staying at this listing and we will be renting this place again! Excellent, spacious layout of the apartment, clean, excellent amenities and Dulce is highly responsive to all of our needs!
Response:
We're thrilled to hear you've chosen to stay with us again! Your continued support means the world to us. We’re so glad you love the apartment’s layout and amenities. Our team always strives to provide excellent service. We can’t wait to host you again!
by Sean (review from Airbnb)
The place was Nice, just like the photo’s shows it was well equiped and gave access to all the pool facilities. Our host was very responsive. Our only problem was that the air conditioner was very loud and sounded like a vacuum running in the 2nd bedroom.
Response:
Thank you for your kind words about the property Sean! We're glad you enjoyed your stay and found the home well-equipped.
We apologize for any inconvenience caused by the air conditioning noise in the second bedroom. Your feedback is valuable to us, and we'll look into improving the comfort level in that room for future guests.Thank you again for choosing our property!
by Cristina (review from Airbnb)
The condo was clean, spacious and as described in the listing. The management team was polite and available for any questions or needs. Even though is a big complex it was nice and well kept. The entrance to the complex is a bit crazy at around 4pm because of the people coming in but to no fault to the management team. We enjoyed our time there and we will keep it in our list for future trips. The only thing I’ll recommend is to have a better equipped kitchen and toiletries for families that are staying more than a couple of nights but overall a great stay. Thanks 😊
Response:
Thank you for your positive review and for understanding that you stay in a crowed date, Cristina. We're glad you enjoyed your stay and found the condo to be clean and spacious. We appreciate your feedback about the kitchen and toiletries, and wish that you could tell us sooner that you need aditional items for cooking according to your family needs, because we would love to help you with this request.We look forward to welcoming you back for your future trips.
by Jesus (review from Airbnb)
Beautiful condominium, great place to relax after a long day at the parks. Me and my family enjoyed it so much we had to extend our stay. And above all, great host.
We would definitely come back for our next trip.
Response:
Thank you for your kind words, Jesus. We are delighted to hear that you and your family had a wonderful time at our condominium. It's fantastic that you found it to be a relaxing place after your park adventures. We look forward to welcoming you back for your next trip.
by Eric (review from Airbnb)
Nice place. I would recommend to other guests.
Response:
Thank you for your kind words, Eric! We are thrilled to hear that you enjoyed your stay at our property and that you would recommend us to others. We strive to provide a pleasant experience for all our guests, and your satisfaction is our top priority. We look forward to welcoming you back in the future.
by Duyen (review from Airbnb)
Awesome place to stay at!
Response:
Thank you for your wonderful feedback, Duyen! We are thrilled to hear that you had an awesome stay with us. Our team works hard to ensure all guests have a fantastic experience. We look forward to welcoming you back soon!
by Kyle (review from Airbnb)
This place was outstanding! Highly recommend staying here! Water park situation was very cute and convenient!
Response:
Thank you for your wonderful review, Kyle! We are thrilled to hear that you had an outstanding experience at our property and enjoyed the convenience of the water park. We strive to provide a top-notch stay for all our guests, and we are delighted to hear that we met your expectations. We look forward to welcoming you back soon! Kyle.
by Yailin (review from Airbnb)
Place was just as described felt right at home it was clean and organized only flaw I saw was not with property itself but rather amenities it should be said that water park is included but kayak and mini golf is extra charge so people are aware when renting property rather then seeing pictures and thinking it’s included like I did but other then that I would diffently stay again
Response:
Thank you for choosing to stay with us, Yailin. We appreciate your feedback and are glad to hear that you felt right at home during your stay. We apologize for any confusion regarding the amenities, and will make sure to provide clearer information for future guests. We look forward to welcoming you back again soon.
by Felicity (review from Airbnb)
Great place and SUPER quick and responsive which I really appreciated. Only thing was they seemed stingy with resources like toilet paper and soaps etc. We are a family of 5 and ran out of everything.
Response:
We appreciate your feedback, Felicity. As a courtesy we have left you a One-time starting kit with supplies such as toiletries, 2 toilet paper per bathroom, 1 small dish detergent and sponge, 3 trash bags, 1 small laundry detergent. Thank you for bringing this to our attention, we wish you could told us during your stay so we can help you, and we hope to welcome you and your family back for a more replenished stay in the future.
by Siroos (review from Airbnb)
We enjoyed our stay.
Response:
Thank you for choosing to stay with us, Siroos. We are delighted to hear that you enjoyed your time here. Our team works hard to ensure all our guests have a wonderful experience. We appreciate your kind words and hope to welcome you back soon.
by Morgan (review from Airbnb)
Great stay! Clean, great amenities and great location
Response:
Thank you for your positive feedback, Morgan! We are delighted to hear that you had a great stay at our property and enjoyed the clean rooms, great amenities, and convenient location. Our team works hard to ensure that all our guests have a wonderful experience, and we are glad to see that reflected in your review.
by Erika (review from Airbnb)
Great place! Would definitely stay here again, every thing was as described. Felt right at home.
Response:
Thank you for your kind words, Erika. We are thrilled to hear that you had a wonderful stay and that everything met your expectations. It is our goal to provide a comfortable and welcoming experience for all our guests. We look forward to welcoming you back in the future. Thank you again for choosing to stay with us!
by Vinicius (review from Airbnb)
Excelente localização.
Dulce é uma ótima anfitriã.
Proatividade e clareza na explicação de tudo.
Response:
Agradecemos muito pelo seu feedback positivo, Vinicius! Ficamos felizes em saber que apreciou a excelente localização e a hospitalidade da nossa anfitriã, Dulce. Agradecemos por destacar a proatividade e clareza na explicação de tudo. Esperamos poder recebê-lo novamente em breve. Obrigado, Vinicius!
by Diego (review from Airbnb)
fue una estancia muy agradable, definitivamente volvería a reservarla :)
Response:
¡Nos alegra mucho que hayas disfrutado de tu estancia en nuestras instalaciones, Diego! Estamos encantados de escuchar que tu experiencia fue agradable y que volverías a reservar con nosotros. Siempre nos esforzamos por brindar un servicio excepcional a nuestros huéspedes. Esperamos recibirte de nuevo en el futuro. ¡Gracias por tus amables palabras, Diego!
by Marinela (review from Airbnb)
We really enjoyed our stay at Dulce’s condo and would absolutely come back. The place is very comfortable and clean and matches the photos exactly. My children lived the Mickey themed room, so cute! The host (actually a team) was very friendly and super helpful. The location was great and amenities of the complex are great.
Response:
Thank you for choosing to stay at our condo, Marinela. We are delighted to hear that you and your children enjoyed your time with us. Our team aims to provide a comfortable and clean environment for all our guests, and we are glad you found the Mickey themed room adorable. Your kind words about our team's friendliness and helpfulness truly mean a lot to us. We appreciate your feedback and look forward to welcoming you back in the future. Thank you, Marinela.
by Enrique (review from Airbnb)
This place was great. Dulce our host was very proactive making sure everything was ok. Comfortable beds, very clean. Close to all the Disney parks. We will definitely try and stay here again on our next visit to Disney.
Response:
Thank you for your glowing review, Enrique! We are thrilled to hear that you enjoyed your stay with us and that our team provided excellent service. We are delighted that you found our beds comfortable and the property clean and convenient to the Disney parks. We look forward to welcoming you back on your next visit to Disney.
by Kylene (review from Airbnb)
We felt right at home. The condo was very clean and hosts were very responsive if needed. Location was great, very easy drive to Orlando attractions. We had a cold week and would have loved to relax in the hot tub during our visit but unfortunately it was not working properly. Lazy river and small pool close to the condo were also not heated. Other than the hot tub not working, everything was perfect.
QR code reader at the gate is finicky and would not read most days but the staff were good to help or let us through. This would sometimes cause a small traffic backup.
Would definitely stay here again!
Response:
Thank you for choosing our condo, Kylene. We appreciate your feedback and are delighted to hear you felt at home. We apologize for the inconvenience with the hot tub and pool temperature, since this was the coldest time of the year despite the heater on the clubhouses were turn on the water takes more time to feel warm. Thank you for understand that the QR code reader is for the safety of all the guests, and we are really glad we can help you to smooth this proccess. We look forward to hosting you again.
by Imani (review from Airbnb)
ABSOLUTELY NO COMPLAINTS! We shall be back. Amazing host(s)!!!
by Rafael (review from Airbnb)
The house was very clean, the place is spacious and the decoration is very beautiful! Great location!
Response:
Thank you for your kind feedback, Rafael! We are delighted to hear that you enjoyed your stay with us. We take pride in providing a clean and beautifully decorated space for our guests, and we're thrilled that you found the location convenient. Your satisfaction is our top priority, and we hope to welcome you back soon!
by Michael (review from Airbnb)
Beautiful and very spacious, felt very clean, would recommend.
Response:
Thank you for your wonderful feedback, Michael. We are delighted to hear that you found our property beautiful, very spacious, and clean. It's always great to hear such positive comments. We appreciate your recommendation and look forward to hosting you again in the future.
