by Silvio Luiz (review from Airbnb)
Maravilhoso!
by Alicia (review from Airbnb)
Beautiful home. Great place to stay for a family getaway. The house fit me and my family comfortably. It is exactly as host describes and pictures do no justice. Beds are really comfortable too. Will definitely book again.
Response:
Thank you so much for your kind words! We're thrilled to hear your family enjoyed their stay and found the home perfect for your needs. We hope to welcome you back in the future, Alicia!"
by Alexa (review from Airbnb)
The home was just as expected from the pictures. Glad we paid for the pool heater; a few cool days during our stay didn’t stop the kids from enjoying the pool. Loved the proximity to the parks, restaurants, shopping and main highways. Home was well equipped in the kitchen and we appreciated the bath and pool towels, less to pack. We would stay here again. Be sure to have your entry code ‘written down’ before you arrive, cellphone connection is limited outside the residence. Once we entered the residence and connected to the wifi we had perfect connectivity. Sweet memories made…
by Sharde (review from Airbnb)
Our stay here was great! It’s listed as being able to sleep 10. I original booked for 5 and had to add 4 more people, which increased the price by $96. That was a bit odd to me, but I did not have the time to dig into it as I added the additions as we were hitting the highway. The property looks just like the pictures (I loved the decor), but please note the pool is really small. It’s a little bigger than a hot tub, but it was big enough for us. The kitchen was fully equipped and the showers were hot! The clubhouse in the neighborhood was such a good vibe. The pool was heated and they played great music the entire time. The hosts were very responsive and checkin was super easy. We will definitely be booking here whenever we can on our trips to Orlando!
Response:
Thank you for your wonderful review! We're thrilled to hear you enjoyed your stay and found the property just as pictured. It's great to know that you found the kitchen well-equipped and that the clubhouse was a highlight of your trip. We apologies if the poiol didn't met the expectations of a large group. We hope to welcome you back soon!
by Deyana (review from Airbnb)
The space was clean and comfortable. My family & I enjoyed.
by Yasmeen (review from Airbnb)
NA
by Emily (review from Airbnb)
Very nice location and the clubhouse amenities were perfect. Unfortunately they were doing construction on the side walk right in front of the house during our stay, but it wasn’t a huge problem.
Response:
Thank you for your kind words! We're glad you enjoyed the location and clubhouse amenities. We apologize for any inconvenience caused by the construction and appreciate your understanding. We hope to welcome you back for another enjoyable stay."
by Dainerys (review from Airbnb)
Good
by Michael (review from Airbnb)
Our stay at Dulces place was amazing! My family and I spent 6 days there. It was really clean and the beds were comfortable. The pool was a nice size for our family of 4, but probably not big enough for a larger group. We requested the pool to be heated Saturday morning, which it's recommended to request heating a day prior to arrival. However, leading g up to the day we checked out the pool never got warm. We could've used it since we got in the pool more in the evening than morning. None the less the pool on property was nice! We recommend and come back to stay.
by Ruth (review from Airbnb)
Excelente ubicación y propiedad.
by Ryan (review from Airbnb)
We’ve stayed many times at Storey Lake and this property has been the best thus far. The property was very clean and well appointed with everything needed for our stay. The host was very responsive to all our questions. Easy check-in and checkout process. We’ve already rebooked the property for another stay next month. Thank you again for hosting our family!
Response:
Thank you so much for your kind words! We're thrilled to hear that you enjoyed your stay and found the property to be the best you've experienced at Storey Lake. Your compliments on the cleanliness, amenities, and host responsiveness are greatly appreciated. We look forward to welcoming you back next month!
by Kerel (review from Airbnb)
The house was great for our family. The small pool in the back is great for relaxing, the community pool is awesome also, our kids enjoyed the location.
Response:
We are delighted to hear that your family had a wonderful time at our property, Kerel! It brings us joy to know that the small pool and community pool added to your relaxation and enjoyment. We are thrilled that your kids had a great time exploring the location. Thank you for choosing our property for your family vacation, Kerel.
by Ryan (review from Airbnb)
This is our second stay at this property. Property is well maintained and squeaky clean. The host is very responsive to any questions. Would definitely recommend this property and host to friends.
Response:
Thank you for choosing to stay with us again, Ryan! We are thrilled to hear that you enjoyed your stay and found our property clean and well-maintained. It's our pleasure to be responsive to your questions and ensure your comfort. We truly appreciate your recommendation and look forward to welcoming you back again in the future!
by Vivian (review from Airbnb)
Foi ótima a estadia !!! Limpo e organizado adoramos
Response:
Que bom saber que a sua estadia foi ótima e que adorou a limpeza e organização do nosso espaço. A satisfação dos nossos hóspedes é a nossa prioridade e ficamos felizes por proporcionar uma experiência positiva. Obrigado, Vivian.
by Fred (review from Airbnb)
I was on a guy's trip, and this unit was just what we were looking for. The hosts were great, and we were well pleased with the accommodations. I would stay again.
Response:
We are delighted to hear that you and your group enjoyed your stay at our property, Fred. It is wonderful to know that the accommodations met your expectations and that our team provided great service. We appreciate your positive feedback and look forward to welcoming you back in the future.
by Viviane (review from Airbnb)
The location of the site was great, the actual townhouse was a little further from the main gate. 15-20 mins away from the Disney parks, many restaurants and grocery store right beside. The place was clean but a couple of the amendities didn’t work (the dryer wasn’t drying the clothes, the toaster was broken, the hair dryer in one of the rooms weren’t working, one room didn’t have as much AC flow as the others) but my overall experience was good. The hosts were very responsive as well. We went to the pool club one day, it was very pleasant but we had to drive to the club.
Response:
Thank you for sharing your feedback, Viviane. We appreciate your detailed review and are glad you enjoyed the location and responsiveness of our team. We apologize for the inconveniences with some amenities and will address these issues promptly to enhance future stays, we always encourage our guests to report to us any inconvenience so we can fix this during their stay, we wish yo told us before so we could help you while you were our guest. We hope to welcome you back for an improved experience. Thank you, Viviane.
by Carlos (review from Airbnb)
Amazing place with and amazing Host and co-host super easy and quick to respond loved it here!
Response:
Thank you for the wonderful feedback, Carlos! We're thrilled to hear that you had such a positive experience with our amazing team who were quick to respond to your needs. We strive to provide exceptional service and we're grateful for your kind words. We look forward to welcoming you back soon!
by Adam (review from Airbnb)
We had a great stay with the family for a Thanksgiving trip to Disney. You're roughly 15-20 minutes away from all of the parks...but it's an easy drive. The house was as described and we had zero issues. Plenty of space for our family of four to spread out. The closest pool is walkable...but you're going to want to drive if you have littles. The main pool with the putt putt, lazy river, etc. is about a 3-4 minute drive...but well worth it. It's a spot you could stay all day. Overall we had a great time and would definitely rent this spot again.
Response:
Thank you for your positive feedback, Adam! We're thrilled to hear that you and your family had a great Thanksgiving trip at our property. It's wonderful to know that the location and amenities suited your needs, providing plenty of space and convenience. We appreciate your kind words and look forward to welcoming you back again in the future.
by Michele (review from Airbnb)
Ficamos em família, espaço confortável, correspondia as fotos, tivemos um pequeno inconveniente quanto a aquecer a piscina, mais foi tudo resolvido rapidamente. Recomendo, está próximo dos parques, supermercados e restaurantes.
Response:
Caro Michele, ficamos contentes por saber que desfrutou da sua estadia em família no nosso espaço confortável. Lamentamos o inconveniente com a piscina, mas ficamos satisfeitos por ter sido resolvido rapidamente. Agradecemos a recomendação e estamos felizes por saber que a localização próxima dos parques, supermercados e restaurantes foi conveniente. Obrigado pela preferência.
by Tatiana (review from Airbnb)
Casa confortável em um condomínio grande em Kissimmee. Cozinha equipada, só sento falta de uma air fryier. O piso superior todo tem carpete e no final da estadia minha mãe teve alergia. Não conseguimos ligar a TV da sala e no quarto debaixo estava faltando o cabo da TV. Comunicamos ao anfitrião que tentou resolver. Boa comunicação com o anfitrião. Achei o espaço longe dos Clubs do condomínio.
Response:
Olá Tatiana! Ficamos felizes em saber que você teve uma boa comunicação conosco e que tentamos resolver os problemas que surgiram durante sua estadia.
Pedimos desculpas se você não entendeu as informações sobre os clubes. O resort tem dois clubes, um dos quais fica a apenas 2 minutos de carro ou 14 minutos a pé da casa. Além disso, o resort oferece serviço de transporte gratuito para ambos os clubes, o que pode facilitar seu acesso.
Obrigado pelos seus comentários sobre a casa. Informações sobre a disponibilidade de fritadeiras a ar e tapetes no andar de cima são valiosas para que possamos melhorar a experiência dos nossos hóspedes.
Estamos à sua disposição caso precise de mais alguma coisa. Esperamos vê-lo em breve