by Aimee (review from Airbnb)
Had a great stay!! House and pool was great! We really enjoyed the neighborhood pool and restaurant. Will stay again.
by Ligia (review from Airbnb)
We stayed in this house for 21 days and it felt like home. It certainly helped us to have the best vacation ever. I would like to thank Dulce and her team for all the support during our stay and for the good maintenance of the house, which made us feel so comfortable while we were abroad.
Response:
Thank you for choosing our property for your vacation, Ligia. We are delighted to hear that you felt at home during your 21-day stay. Our team works hard to ensure our guests have a comfortable and enjoyable experience. Your kind words are greatly appreciated, and we look forward to welcoming you back in the future.
by Elizabeth (review from Airbnb)
Great hosts and beautiful home.
Response:
Thank you for your kind words, Elizabeth. We are thrilled to hear that you enjoyed your stay with us and found our hosts and home to your liking. It's always rewarding to hear that our efforts are appreciated. We hope to welcome you back again soon.
by Shaquana (review from Airbnb)
This place was awesome! Beautiful home, very clean and comfortable. We had an issue with the tub in the upstairs king room not draining properly, however when i reached out to get it fixed everyone waa very responsive. Other than that this was one of the best rentals ive stayed in thus far. Great families the kids will love it!
Response:
Thank you for taking the time to share your feedback, Shaquana. We're delighted to hear that you enjoyed your stay despite the issue with the tub. We appreciate your patience and are glad our team was responsive in addressing the issue promptly. It's great to know that your experience was one of the best and that the kids had a wonderful time. Thank you again for choosing our property.
by Ana (review from Airbnb)
absolutely beautiful place. extremely clean. host was always quick to respond to any of my questions. would highly recommend!!
Response:
Thank you for your kind words, Ana! We are thrilled to hear that you found our place beautiful and clean. Our team takes great pride in providing quick responses to our guests' inquiries. We appreciate your recommendation and look forward to hosting you again in the future!
by Paulin (review from Airbnb)
Hospedagem maravilhosa.
Response:
Ficamos muito felizes em saber que teve uma experiência maravilhosa durante a sua hospedagem. Agradecemos por compartilhar suas impressões conosco e esperamos recebê-lo novamente em breve. Obrigado, Paulin.
by Bruno (review from Airbnb)
Great place and host.
Response:
Thank you for your wonderful feedback, Bruno. We are delighted to hear that you had a great experience at our property with our exceptional team. We strive to provide top-notch service to all our guests and we are thrilled to hear that we met your expectations. We hope to welcome you back again soon and provide you with another fantastic stay.
by Marlon (review from Airbnb)
Fantastic place
Response:
Dear Marlon, We are delighted to hear that you had a fantastic experience at our establishment. We strive to provide our guests with an exceptional place where they can enjoy and relax. We sincerely appreciate your kind words and hope to see you again soon.
by Cecilia (review from Airbnb)
Tuvimos una estadía hermosa! Todas nuestras consultas fueron respondidas al instante y con muy buena predisposición! La casa es igual a las fotos y todo está impecable!
Volveríamos!
Response:
¡Nos alegra mucho saber que tuvieron una estadía tan agradable en nuestra propiedad y que pudimos estar siempre atentos a sus consultas! Es maravilloso saber que la casa cumplió con sus expectativas y que todo estuvo impecable para su estancia. Esperamos ansiosos poder darles la bienvenida nuevamente en el futuro. ¡Gracias por sus amables palabras, Cecilia!
by Santiago (review from Airbnb)
Beautiful place, just like the description, ideal for a family trip. Host is very responsive at all times. Will stay again next time!
Response:
Thank you for the wonderful feedback, Santiago! We are thrilled to hear that you had a great family trip and enjoyed your stay at our property. Our team is dedicated to providing excellent service, and we are glad to hear that our host was responsive to your needs. We look forward to welcoming you back next time!
by Brielle Karla (review from Airbnb)
The host provided clear instructions for check-in and ensured that we settled in the house okay. The house was clean, cozy, and comfortable. The house is located in a gated community with a guard at the gate at all times.
Response:
Thank you for sharing your positive experience, Brielle Karla. We are delighted to hear that you found the check-in instructions clear and that you enjoyed the clean, cozy, and comfortable accommodations in the gated community. Our team is pleased to have provided you with a great stay.
by Martha (review from Airbnb)
Had an amazing time with the family!
Response:
Thank you for sharing your experience, Martha! We are thrilled to hear that you had an amazing time with your family. It's wonderful to know that you enjoyed your stay with us. We strive to create memorable moments for all our guests, and we are delighted that you felt that way. Thank you for choosing our property for your family getaway!
by Rachid (review from Airbnb)
This place is fantastic but has the major flaw of taking 45 mins to an hour to access and reaccess the place in the evenings and nights. This is a major issue and everyone should be aware of it going in.
The house itself was great. Very beautifully designed, clean, updated. All rooms have TVs and ample channels. The Mickey room is fun. The back patio is fine, nothing special. I’m not a fan of charging people extra for heating up pool water but everyone does that now. The kitchen area and living room are warm and inviting and the place comes well stocked with kitchen and dining essentials. The water temp was a minor issue. It never got hot to our satisfaction. Upstairs it got warm enough to take a comfortable shower but downstairs it just got luke warm.
A noise complaint with the neighbors playing loud music at 2 am was addressed quickly by local security. The gate entry issue needs to be fixed. We actually changed our plans to not leave the 2nd day so as to avoid reentry
Response:
Thank you for sharing your feedback, Rachid. We apologize for the inconvenience with the gate access, thank you for understand that this is for the safety of all the guest on this high season, and we apologies about the water temperatur only on the shower downstairs, we will address these issues promptly. We appreciate your kind words about the house and amenities. Your comfort and satisfaction are important to us, and we hope to welcome you back for an improved experience.
by Patrice (review from Airbnb)
Out family loved the location and the home. Their was some broken blinds in the kitchen are but it wasn’t a big deal. I will stay at the home again.
Response:
Thank you for staying at our property, Patrice. We are glad to hear that your family loved the location and the home despite the broken blinds in the kitchen. We appreciate your understanding and are taking steps to address the issue. We look forward to hosting you again in the future.
by Danielle (review from Airbnb)
Excellent. Just as pictured!
Response:
Thank you for taking the time to share your feedback, Danielle. We are delighted to hear that the property met your expectations and was just as pictured. We strive to provide the best experience for our guests, and we are thrilled that you had an excellent stay. We look forward to welcoming you again in the future.
by Celena (review from Airbnb)
This place was very clean and matched the pictures. However, the host was not very accommodating to early or late check-out, which is difficult when you have a toddler. The surrounding area is just okay. It's close to the parks but does not have very nice restaurants or much to do. Upon arrival to the bnb there was trash in front and one of the ressive lights at the bnb was hanging etc... we notified the host of such, but nothing hindered our stay.
Response:
Thank you for sharing your feedback, Celena. We apologize for any inconvenience you experienced during your stay, we always want to help our guests with early and late check out however due to the high season we had guest before and after your stay so we couldn't help you with this request for this time and regarding the trash since it was a holiday the trash valet take a little more time to pick this up. We will address the issues you mentioned to ensure a better experience next time. We appreciate your understanding and hope to welcome you back in the future.
by Marta (review from Airbnb)
Everything went great! The place is adorable and very clean.
Response:
Thank you for the wonderful feedback, Marta! We are thrilled to hear that you enjoyed your stay and found the property adorable and clean. Our team takes great pride in providing a pleasant experience for our guests. We look forward to welcoming you back in the future.
Excelente!!!
by Paulo (review from Booking)
Excelente!!!
Nada
by James (review from Airbnb)
This property was exactly what we were looking for. It is clean and spacious. There are two nice pool complexes with lazy rivers. We were in for a cheer convention and we were only minutes away from Disney ESPN Zone. Dulce communicated with us at all times and was very helpful. We loved our stay here and would not hesitate to return to this property.
Response:
Thank you for your kind words, James. We are thrilled to hear that you enjoyed your stay at our property and that it met all your expectations. It's great to know that you found our accommodations clean and spacious and that you appreciated our amenities such as the pool complexes. We look forward to welcoming you back in the future!
Maravilhosa
by Natália (review from Booking)
Adorei a casa! Estava super limpa quando chegamos e bem climatizada! Tive toda a assistência durante a estadia
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