by Jake (review from Airbnb)
Nice place. Lots of space. Convenient location.
Property was spectacular! definitely will be booking again !
by Ellinghton (review from Booking)
Everything was wonderful!
Response:
Thank you for your positive feedback, Ellinghton! We are thrilled to hear that you had a wonderful experience during your stay at our property. Your satisfaction is our top priority, and we will continue to strive to meet and exceed your expectations. Please do not hesitate to reach out with any concerns or suggestions. Thank you again, Ellinghton!
by Abraham (review from Airbnb)
we had an amazing time at this location.
Dulce and her crew were amazing from start to finish.
highly recommend
Response:
We're thrilled to hear you had an amazing time! Our team are dedicated to providing a wonderful guest experience. We hope to welcome you back soon Abraham!
by Sharia (review from Airbnb)
very pleasant stay
by Jaden (review from Airbnb)
Nice place felt like home
by Bianca (review from Airbnb)
My family and i had a wonderful stay at Dulce’s home. Her and her team had excellent communication and accommodated us so nicely. We couldn’t check in on time and that was tough with 2 infants after traveling all morning but they kept me updated. When we got to house it was better than the photos, we will gladly book again! The amenities are so nice, overall it was an amazing vacation 10/10!
Response:
Thank you for sharing your experience, Bianca. We are delighted to hear that you enjoyed your stay at Dulce's home and that our team provided excellent communication and accommodations. We appreciate your feedback, and we will address any concerns to ensure a perfect experience for your next visit. Thank you for choosing us!
by Bartavis (review from Airbnb)
great clean easy to get in and out!!!!
by Elvin (review from Airbnb)
The house had roaches and broken furniture which I mentioned to them. I also reached out to them to see if there was supposed to be more cookware as there was almost nothing to cook in or on. We ended up purchasing our own cookware. Weeks later they are attempting to charge us over $2000.00 for missing cookware that we told them wasn’t there.
Response:
Dear Elvin,
During the inspection of the property, it was noted that all pots and pans from Royal Prestige were missing. Unfortunately, this discrepancy occurred during the period of your stay.
We have documentation showing our attempts to resolve the issue, including our communication with you about the cookware and the condition of the property.
We understand that this situation is frustrating, and our goal is to ensure that all concerns are addressed fairly. Please let us know if there are any additional details you would like to discuss, and we are more than willing to work towards a resolution.
Best regards
by Loretta (review from Airbnb)
Great placeto stay very clean spacious and my kids really enjoyed the pool.
Response:
Thank you, Loretta, for your wonderful review! We are thrilled to hear that you and your kids had a great stay with us and enjoyed the clean, spacious accommodations and the pool. Your kind words mean a lot to us, and we look forward to welcoming you back again soon.
by Jalen (review from Airbnb)
This house is beautiful. There was plenty of space for my family of 9. My kids loved the pool and having their own bathroom. And the management team of this house was amazing and communicated very well with us on any questions or concerns we had! All in all, when we come back, we’re staying here again!
Response:
Thank you for your kind words, Jalen. We are delighted to hear that you and your family enjoyed your stay at our property. It's wonderful to know that the space, pool, and communication met your expectations. We look forward to hosting you again in the future.
by Tyra (review from Airbnb)
Very nice place. Well worth the price to accommodate all my guests.
Response:
Thank you for your kind words, Tyra. We are delighted to hear that you and your guests had a great time at our property. Providing excellent value and accommodation for our guests is always our top priority. We look forward to welcoming you back in the future.
by Amanda (review from Airbnb)
The house is beautiful and big. My family felt right at home. Place is clean and host was very attentive. I would definitely recommend this home and I definitely would come back.
Response:
Thank you for your positive feedback, Amanda! We are so glad to hear that you and your family enjoyed your stay in our beautiful and spacious home. Our team works hard to ensure the cleanliness and comfort of our properties, and we are thrilled that you felt right at home. We look forward to hosting you again in the future.
by Mary (review from Airbnb)
Es un excelente lugar recomendado al 100 por ciento todo limpio mejor q las fotos lo recomiendo
Response:
¡Gracias por elegir nuestro alojamiento, Mary! Nos alegra mucho saber que disfrutaste de tu estancia y que superamos tus expectativas. Agradecemos tus amables palabras y tu recomendación al 100 por ciento. Nos esforzamos por mantener un ambiente limpio y acogedor para todos nuestros huéspedes. ¡Esperamos recibirte de nuevo pronto!
by Sherelle (review from Airbnb)
Enjoyed our stay!!
Response:
We are thrilled to hear that you enjoyed your stay, Sherelle! Providing exceptional experiences is our top priority, and we are pleased to know that we were able to meet your expectations. Your 5-star rating means the world to us, and we can't wait to welcome you back again soon. Thank you, Sherelle!
by Kelly (review from Airbnb)
Such a great home. Extremely clean, great quality linens and towels. Kitchen was well stocked (we hosted Thanksgiving there). Dulce made everything so easy and was very responsive.
Great home, great location, great host.
Response:
Thank you for your kind words, Kelly. We are delighted to hear that you enjoyed your stay at our property and that everything met your expectations. It is our priority to provide a clean, well-equipped home for our guests, and we are thrilled that you found the linens, towels, and kitchen supplies to be of great quality. We appreciate your feedback and hope to host you again in the future.
by Tracy (review from Airbnb)
Très belle endroit! J’y retournerais mimporte quand!
Response:
Tracy, nous sommes ravis que vous ayez apprécié votre séjour chez nous! C'est toujours un plaisir de lire de tels commentaires positifs. Nous sommes impatients de vous accueillir à nouveau, n'importe quand! Votre satisfaction est notre priorité. Merci et à bientôt!
by Noah (review from Airbnb)
Great place and service! Would stay again without hesitation.
Response:
Thank you for choosing to stay at our property, Noah! We are delighted to hear that you had a great experience and enjoyed our services. It warms our hearts to know that you would stay with us again without hesitation. We look forward to welcoming you back in the future.
by Vinicius (review from Airbnb)
Espaço muito bom para família! Ambiente aconchegante! Pessoal de bom relacionamento, ao qual responderam e resolveram brevemente as poucas dificuldades ao qual tivemos, não deixando atrapalhar a nossa estadia na casa! Recomendo fortemente a estadia!
Response:
Ficamos muito felizes em saber que a sua estadia foi tão positiva, Vinicius! A nossa equipa trabalha arduamente para garantir que os nossos hóspedes tenham uma experiência memorável. Agradecemos a sua recomendação e esperamos recebê-lo novamente em breve. Obrigado!
by Nirma (review from Airbnb)
Excelente alojamiento lo recomiendo
Response:
Nos alegra mucho saber que disfrutó de su estancia en nuestro alojamiento y que lo recomienda. Estamos encantados de haber cumplido con sus expectativas y de haber contribuido a que su experiencia fuera excelente. Agradecemos sus amables palabras y esperamos darle la bienvenida de nuevo en el futuro. ¡Gracias, Nirma!
by Sarah (review from Airbnb)
House was great! Was able to fit 3 families, and able to park 3 vehicles. Host was very responsive. Great neighborhood. And very safe. Close to parks minus the traffic.
Response:
Thank you for your feedback, Sarah! We are delighted to hear that the house met your needs and that you enjoyed the neighborhood. We strive to provide a comfortable and safe environment for our guests. We appreciate your kind words about our responsiveness and the accommodation for multiple families. We look forward to hosting you again in the future!